Speaking with Jo Gallacher, editor of HR magazine, Bonay outlines the way goals are created within the civil service, and how they are used to drive dulture.
"We are a very inclusive organisation, but there's more we can do - so let's make that an outcome for everyone in the organisation," says Bonay,
"We make it everybody's responsibility. That's the key with outcomes - it's got to be about everybody."
As a data-driven organisation of course, Bonay says analysis has a key role to play - though HR leaders may be reluctant to get stuck in.
She argues: "We are doing it all the time in HR I just don't think we see it as analysis and then drawing insights. We say we are following a process or policy. And once you've learned something, you tend to forget what goes behind that learning because you're just doing that work naturally."
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