Internal communications

Costly cultural mistakes your employees make during Zoom calls and how to fix them

Pre-pandemic, when you boarded an international flight, there were incessant reminders that you were about to enter a different culture, starting with a safety briefing in multiple languages. Today,...

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Should you ever use kisses in work emails?

The headline of this piece is likely to prompt a simple, one-word answer: ‘Noooooooooooooo!’

You can’t stop the beat: profile interview with Zoe Pacyna, REKOM UK

Despite nightclubs and the wider world of hospitality being one of the first business sectors to shut their doors when the coronavirus pandemic hit, Rekom UK’s Zoe Pacyna found it was far from a quiet...

A quarter of workers judge colleagues on their appearance

A quarter (25%) of workers ranked appearance as the most important factor when meeting someone for the first time at work, followed by personal hygiene (23%) and then someone’s job title (17%).

Hot seat: the HR role in securing M&A success

Somewhere between 70% and 90% of all mergers and acquisitions (M&A) fail to achieve their strategic and financial objectives. The reasons for this are complex, but the management of people is key to...

Racial equity: What to do when you fear saying the wrong thing

You want to support your black colleagues and build a more just, equitable workplace. But you’re concerned that an inappropriate word will upset or alienate your black colleagues, expose you and your...

Cancel culture is putting dialogue in crisis

There is a crisis in dialogue at the moment, which has seeped from wider society into companies and organisations.

How to support employees with dyslexia

Even a learning need as common as dyslexia, which affects up to one in 10 people in the UK, is frequently misunderstood and stereotyped.

How can HR reintegrate staff post-furlough?

An estimated one million people were still on furlough as the scheme ended today (1 October).

How can businesses create an inclusive culture across different time zones?

In the context of the upheaval and uncertainty during the last 18 months, it’s more important than ever that companies bring their people together.

Lessons on effective communication from air traffic control

There are few careers where communication skills aren’t essential. Communicating is how we agree priorities, provide updates, manage expectations and innovate. But as something we do every day, we’re...

Stay interviews: how to prevent internal talent from flying the coop

Reports of restless and disgruntled employees are soaring, and traditional retention tactics are not cutting it. The trusty exit interview is too little too late; surveys lack the rich detail needed...

Internal communications