Goals

How to help employees eliminate perfectionism

Naturally in the workplace, employees strive to be perfect. Especially in HR teams where team members may fear that all eyes are on them as the thread that loops through every area of a company.

McKinsey’s customer-centric people function framework lacks focus

McKinsey built a business on trust-building, with multiple components and then has gone on to sell this very model to its clients. The framework deconstructed addresses the stentorian cry for help...

Listen now: How to create an outcomes-based culture

Digging deeper into the HR buzzword outcomes-based, this conversation with Philippa Bonay, director of people and business services at the Office for National Statistics (ONS), explores how to and...

What are OKRs? And how do you use them well?

When it comes to productivity and alignment, HR has turned to key result areas (KRAs), key performance indicators (KPIs), and now objectives and key results (OKRs).

Managers failing to set targets

Research calls into question managers' approaches towards staff development