Polling for December's general election suggested that the environment was a greater concern for voters than ever

The biggest internal concern for CEOs in 2020 is attracting and retaining top talent, according to non-profit research group The Conference Board

Let 2020 be the year you review and reinvent your pay framework to ensure it is aligned with your business’ direction and purpose

Informal carers are being left behind by UK businesses, new research from care, health and wellbeing service WeMa Care has revealed

In this series of wellbeing columns, Karen Beaven offers advice to others in HR

Nobody can make the right decision 100% of the time and no leader should commit their people to that – no matter how sorry they are for a previous failure

The new year is predicted to encourage nearly 40% of customer service workers to look for a new role

?The Institute of Student Employers (ISE)'s Pulse Survey found that 2020 has the worst predicted growth rate for graduate recruitment since 2016

Cloud-powered AI technologies are changing the nature of contact centre work and paving the way to more fulfilling and challenging roles for employees

Be an advocate for technology or get left behind

Piloting a technology system is highly advisable and will increase the probability of it being a success on full rollout