The NatWest Group has been through seismic change over the last few years, completely re-engineering the business and redesigning its communication method in order to improve customer experience.
The judges scores were too close to call for the winners of best transformation strategy, so it is one of the few categories that celebrates a joint winner this year.
The judges scores were too close to call for the winners of best HR technology strategy this year, so it is one of the few categories that celebrates a joint winner this year.
Formed in 2018, the Unibail-Rodamco-Westfield (URW) group brought together CSR expertise and long-standing commitments from both Unibail-Rodamco and Westfield shopping centre operators. Since then,...
Starting in 2018, the facilities team at the Financial Services Compensation Scheme (FSCS) ran a consultation programme with employees to understand what they needed to work at their best.
In February 2020, the Royal Bank of Scotland Group (RBS), a subsidiary of NatWest Group, set out a new commitment to become a purpose-led organisation.
There were two winners of this award this year, such was the strength of the entrants.
The Financial Ombudsman Service (FOS) has been on a journey to ensure that diversity and inclusion is embedded in everything that it does.
HR magazine speaks to the future leaders of the industry to discover what makes them tick.