Kindness has been a pretty high-profile topic over recent months. During the pandemic, we have seen neighbours pulling together to help each other out. ‘Be Kind’ messages have appeared on noticeboards...

Incorporating psychometrics into the online recruitment process could cut down the volume of applications HR has to deal with. Mary Cowlett asks if recruiters should pre-judge applicants.

The Government has announced proposals to scrap compulsory retirement at 65.

81% of companies plan to maintain or increase their training budgets to leverage employee potential

A successful female entrepreneur outlines the skills that have made the biggest difference to her

Human resources departments need to fundamentally alter the way in which return on investment for customer service is measured and reported, according to research conducted by the Institute of...