David Woods

Customer service is a major part of the brand at Krispy Kreme but it's about getting the right staff mix says HRD

Ask any child what job they want to do when they grow up and the answer will probably be: a firefighter, a police officer, a pop star......or perhaps work in a doughnut factory.

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Stress is the number one risk to employee wellbeing, claims GRiD

Employee stress is the number one health risk for businesses in the UK according to research from Group Risk Development (GRiD), the trade body for the group risk industry.

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The rise and fall of the recruitment industry

The recruitment industry grew by 4.3% (to £25.7billion) in the financial year 2011/12 and is predicted to surpass its pre-recession peak of £27 billion by the end of 2013/14, according to research...

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HR magazine's diversity survey: UK still has a way to go

Over the summer months, London became the centre of the world, says David Woods.

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Olympics inspires London hotel's diversity and customer service training programme

This month as HR magazine unveils the results of its Diversity Survey, 2012 one of the main findings to come out of the study was that not enough HR directors are putting strategies in place to...

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People on the move/September

Sodexo UK and Ireland’s HR director, Natalie Bickford, has been promoted to HR director for Sodexo Europe, and will start her new role this month.

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Blogwatch: engagement

Engagement is the crux of the employment contract isn’t it? It should be at the heart of the HR strategy, shouldn’t it?

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Interview with Ella Bennett, HR director UK and Ireland at Fujitsu

Earlier this year, Ella Bennett’s CEO told her in her appraisal that he could understand for the first time in his career exactly how HR directly contributed to the bottom line of the business.

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Interview with Alison Quirk, VP and chief HR and citizenship officer at State Street

In 2005, singer songwriter Katie Melua’s 'Piece by Piece' debuted at number one in the UK album chart.

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UK Mail appoints Sarah Maddox as HR director

Sarah Maddox has joined UK Mail as HR director, bringing with her 30 years of experience

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HR reward special 5/7: it is no good having the best wellbeing programme in the world, if your staff don’t know about it

Health and wellbeing in business, if used strategically, can bring a host of benefits to employers: staff absence is reduced, productivity increases, employees become energised and motivated and...

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Lack of 'face time' could hold back employees in spite of growth of flexible working, London Business School finds

Although telecommuting is increasingly becoming the norm for time-poor executives with a global workforce, research from London Business School has shown that a lack of ‘face time’ may stifle their...

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