Let 2020 be the year you review and reinvent your pay framework to ensure it is aligned with your business’ direction and purpose

In this series of wellbeing columns, Karen Beaven offers advice to others in HR

Nobody can make the right decision 100% of the time and no leader should commit their people to that – no matter how sorry they are for a previous failure

Cloud-powered AI technologies are changing the nature of contact centre work and paving the way to more fulfilling and challenging roles for employees

Be an advocate for technology or get left behind

Piloting a technology system is highly advisable and will increase the probability of it being a success on full rollout

Monzo wanted to ensure a range of help is available to all employees, wherever and whenever they want it

HR is particularly vulnerable to cyber attacks because of its access to sensitive personal and organisational data – but it can protect itself

NDAs are about power, they are about control, they are clauses that are used to silence victims of organisations that have done wrong

With HR apparently lagging behind on the digitalisation journey, we asked leaders of other functions to share their experiences and advice

Unilever realised it could benefit from making use of employees’ untapped skills, so it rolled out a technology solution to help it better match people with tasks

The recent dismissal of McDonald’s CEO Steve Easterbrook has prompted a global debate about acceptable levels of intrusion by employers into the personal lives of their employees