Train HR managers to cope with strikes

With the result due today of Unite's ballot on industrial action over British Airways, HR practitioners should ensure that managers are trained to adopt the right behaviour.

Help young recruits develop commercial awareness, forum urges

Organisations must help graduates improve their commercial awareness in order to empower them to play a productive role in the workplace, according to attendees of a roundtable discussion organised by...

Can appraisals transform ailing culture at Goldman Sachs?

The past year has been somewhat turbulent for the previously non-stick investment bank, Goldman Sachs. With out-of-court settlements in excess of $550m in response to Federal charges, castigation in...

DH invites comments on reshaping healthcare education

Simplifying the system for educating and training healthcare staff - so it can be more responsive to an evolving healthcare system - is at the heart of an ambitious strategy launched by the Department...

Technology: the e-learning solution to skills gaps?

Learndirect's example shows how technology-enabled learning can provide the solution for human resources directors as they look to address skills gaps in an age of austerity.

KPMG to pay school leavers' university fees

Professional services company KPMG has initiated a school leavers' programme that will eventually pay the university fees of up to 400 participants annually, broadening the range of entrants to the...

HR Vision: Crossing the line?

When times get tough, the tough get going, but HR is receiving little thanks for its efforts in recession. A major survey shows a marked deterioration in (non-HR) line managers' estimations of HR,...

Political parties in Scotland urged to put skills at the heart of their manifestos

The Alliance of Sector Skills Councils in Scotland today urged political parties to put "skills and the delivery of a skilled workforce" at the heart of their manifesto commitments for the Scottish...

UK businesses must invest in customer service to reap rewards of 2012 Olympics

Businesses in the UK must invest in the customer service skills of their staff if they are to make the most of the opportunities generated by London hosting the Olympic and Paralympics games,...

British schools do not prepare "overeducated" young people for business, says Branson

British students are overeducated and UK schools do not prepare young people for the world of business, according to industrialist Richard Branson.

Developing support staff to build their confidence and influence

We all know the benefits of leadership training and development. Everyone loves an inspiring leader who has the skills to connect and communicate with their employees; motivating them to excel. But I...

Perception of managers among UK workers improves since 2009

Despite difficult economic circumstances, line managers were perceived more positively in 2010 than last year, according to HR consultancy ETS.