?The concept of use of self (UoS) has been core to the practice of organisational development since the beginning

To facilitate long-term and consistent growth HR has a vital role in retaining employees who have accumulated business-specific knowledge and skills

Rather than HR playing second fiddle to the CEO, there should be bonds of equality and trust

Organisations must give employees the opportunities they want if they're to retain the best talent, according to Liberty Global's Enrique Rodriguez

While some great progress has been made in D&I, HR must ensure further efforts are intersectional and don’t risk putting staff in a box

Customer-centricity involves technology, data analytics, the right mindset and leadership style, and a culture shift

Culture, selection processes, performance management, diversity training, a transparent pay system and flexi-time have all contributed

Progress has been slow on advertising flexible positions, with jobs in HR falling below the average

The National Theatre and the performing arts have some insightful learnings to share on D&I and flexible working. But the sector also has issues to overcome

While research shows employees are in favour of a four-day week and increased flexibility, most firms still only offer traditional working hours

With some economists warning we could be approaching a post-Brexit recession, HR should begin to prepare now

Processes are designed with good intent but they often become barriers, encouraging perverse behaviour that undermines what we hoped to achieve