An increase in the number of digital tools used by businesses for people-related tasks is causing discord among employees and putting HR at risk of overload.
HR should bring data to every decision. This does not mean every decision should only be driven by data – but every decision should be informed by data.
Technology – love it or loathe it, there can be no question that it’s enabled the world of work to continue with some sense of normality over the course of the pandemic.
Smart systems for maintaining commercial viability and worker wellbeing will be an integral part of the post-COVID workplace. From the May/June 2021 issue Rob Gray explores some of the options.
The new productivity culture replaces top-down coercion with bottom up empowerment strategies and HR is at its heart, but what is the dark-side of this shift?