Line managers have a critical role to play in building trust in the workplace, according to a report from Westminster Business School, in collaboration with Top Banana and the Institute of Internal...
A recent gaffe by a Sainsbury's employee meant an internal poster encouraging staff to upsell was seen by thousands of customers. Considering the impact of the strategy on company reputation may have...
More employees value good communication skills in managers than strong leadership, according to a report by recruiters Reed.
I recently was invited to lunch with a colleague of mine who wanted to pick my brains about an initiative he had rolled out that wasn’t quite going to plan.
As employees probably spend a significant proportion of their work, and even leisure, time in front of a computer, it makes sense to develop or invest in an online platform for measuring health and...
Nine in ten HR professionals rate clear communication as the most important factor when managing change, according to research by FleishmanHillard and Bernard Hodes.
The restaurant chain is re-modelling its whole UK estate, so HR staff are experiencing shifts on the shop floor. Every member of the central function is required to serve customers at least once,...
HR departments have a role to play in creating a clear communications strategy to engage all staff, according to a leading communications expert.
A lot has changed in the attitude towards social networks over the last few years.
Are you fed up of the s-word yet? Hopefully not, because the trend for putting the word social in front of everything – from learning to recruitment to performance management – shows no sign of...
Thanks to technology, there are more ways than ever before to connect with your employees. Formally worded letters have given way to emails, text messages, newsletters, magazines, intranets,...
Preliminary findings from an innovative study provide insight into how the future of employee research could evolve.