Communication with colleagues named biggest challenge of remote working

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Communication is the largest challenge facing employees working remotely, according to a 4Com survey.

Nearly a quarter struggled with this, topping social interaction at 20% and maintaining work-life balance at 16%.

This is despite the majority (81%) of respondents either agreeing or strongly agreeing that their workplace has sufficient technology to support long-term remote working.

Mark Pearcy, head of marketing at 4Com, said the issues do not lie in communication technologies such as Zoom and Microsoft Team but team collaboration.

He said: “The office is a very collaborative and interactive space, and it’s clear from our research that this is what the nation struggles with most while home-working. It can be extremely difficult to maintain effective communication while working apart, but as a business, it is your duty to ensure that colleagues are able to do this so that workflow continues and nobody feels isolated during this time."

Though faced with a set of new challenges, the survey also suggested that employees continue to be in favour of remote work post-pandemic.

Fifty-nine per cent of respondents agreed that working from home has changed their lives for the better. Only 18% said that it had made their lives worse.

Pearcy added: “Although each employee is different and this isn’t a one-size-fits-all approach, our research does suggest that remote working could be a viable long-term solution that won’t necessarily affect the wellbeing of employees, as long as businesses make a conscious effort to combat the challenges faced while working from home.”

Findings are based on a survey of 1,435 UK office workers carried out by The Leadership Factor on behalf of 4Com in May 2020.

Further reading:

Majority of HR to encourage remote working post lockdown

Remote working productivity predicted to decrease

Don’t expect a flexible work revolution

Majority of UK workers say they work effectively from home

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