Employee experience

Better people experience design will improve your organisation's performance

People experience (PX) and people engagement are often used interchangeably but they are not the same thing and understanding the difference is very important for people leaders when deciding where to...

Why we need a new model for HR: part 3, people as product

In the previous column of a potential new model for HR, people and culture teams, we explored the ubiquity of HR business partners in HR 3.0 and their transience, versatility and a key focus on...

HR Most Influential Podcast: Jabbar Sardar on understanding employee experience

The HR Most Influential Podcast has gone live with an interview with Jabbar Sardar director of HR at BBC Studios and 2022's fifth-ranking Most Influential HR practitioner.

HR leaders struggling to keep up with workplace changes

A new study has found 90% of HR leaders are finding it increasingly difficult to navigate the constant change of the workplace.

How engagement between employers and employees has changed

Covid-19 meant that many employers had to change how they operated. Indeed, many employers are still grappling with agile working and, in particular, getting colleagues back into the office. But this...

How HR can reap the wellbeing dividend in 2023

The pandemic may have come and gone, but the UK’s best HR teams are continuing to drive forward the employee experience through improved wellbeing offers.

Why the time is right to re-think employee experience

Digitisation has transformed the way we live. Is it now time for it to transform the way we work? Starting with a radical re-examination of us what ‘experience’ means.

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Inside the big tech bubble: Angela McKenna, Salesforce executive VP and head of employee success, EMEA

Recognising that customer and employee experience are two sides of the same coin has been a key tenet for Salesforce’s head of employee success, Angela McKenna, and continues to drive the tech giant’s...

Employee experience trends for 2023

While it’s difficult to predict any specific event, one thing we can predict is that through 2023 and beyond, business and employees will face ongoing disruption.

Employee experience more than a HR problem

Employee experience (EX) strategies become more effective with a holistic approach, rather than just limiting them to a HR responsibility, according to Laura Cole, MD and head of HR for UK and Europe...

Small experiments may be better than high-risk pilot schemes

Organisations should look to move away from big-budget pilot schemes when trying to introduce new ideas into the workforce.

Micro-experiences in digital recruiting

Most organisations know that they are operating in the experience economy - their success no longer rests purely on maximising transactions, but is dependent on how those transactions are delivered.