Digitisation has transformed the way we live. Is it now time for it to transform the way we work? Starting with a radical re-examination of us what ‘experience’ means.
Recognising that customer and employee experience are two sides of the same coin has been a key tenet for Salesforce’s head of employee success, Angela McKenna, and continues to drive the tech giant’s...
While it’s difficult to predict any specific event, one thing we can predict is that through 2023 and beyond, business and employees will face ongoing disruption.
Employee experience (EX) strategies become more effective with a holistic approach, rather than just limiting them to a HR responsibility, according to Laura Cole, MD and head of HR for UK and Europe...
Organisations should look to move away from big-budget pilot schemes when trying to introduce new ideas into the workforce.
Most organisations know that they are operating in the experience economy - their success no longer rests purely on maximising transactions, but is dependent on how those transactions are delivered.
HR should embrace emotion at the core of its D&I strategy and drop a sterile attitude towards data gathering, according to the authors of a new report.
Women's rights charity the Fawcett Society has set out five pillars to change organisational culture to help prevent sexual harassment in the workplace.
Many British businesses see climate policy merely as a branding exercise, rather than something fundamental to future growth, research suggests.
With resignations at the highest they’ve been in 20 years HR’s focus, now more than ever, is on retention. Central to this struggle is HR’s battle to build an employee experience that pleases...
Nearly half (48%) of Generation Z employees (ages 18-24) said they would switch jobs for a better employee experience, even if it meant taking a pay cut. A similar proportion (44%) of millennials...
A poll of UK workers this week found the dream job consists of five things: a supportive boss; a 16–20-minute commute; 29 days of holiday; a 21–30-hour work week; and £44,355 pay packet.
