As junior doctors in England begin unprecedented strike action today (3 January), Susan Clews, chief executive of the Advisory, Conciliation and Arbitration Service (Acas), has advised HR leaders to...

The causes of toxic culture are often trivial, but the effects are not. Early intervention is key, and managers must not be reluctant to grasp the nettle if the situation is to be resolved.

Acas saw a record increase in demand for dispute resolution services between 1 April 2022 to 31 March 2023.