Despite claims that the credit crunch is affecting recruitment there are still plenty of job vacancies in the UK, according to fish4jobs.

It might be time to get out of your comfort zone, to improve inclusion.

Cloud-powered AI technologies are changing the nature of contact centre work and paving the way to more fulfilling and challenging roles for employees

The proportion of disabled people in work has risen to pre-pandemic levels, having dipped during COVID-19.

John Lewis staff will volunteer and raise funds for Contact the Elderly during 2009.

If, instead of reacting, we developed proactive systems, we’d end up with workplaces where black and brown disabled and neurodiverse employees felt they belonged from day one.