More than nine in 10 (93%) HR directors admit they face challenges finding skilled professionals, according to a report by specialist recruiters Robert Half.
Widespread access to the internet, particularly via smartphones, has resulted in an increased dependence upon online sources of information before making decisions.
The most popular employee benefit in the UK is to finish work early on a Friday, highlighting a potential quick win for HR.
In a year that has catapulted people professionals to the top of every agenda, our 12 Days of Christmas countdown reviews what made the headlines in 2020.