How AI can help managers be more aligned with employees’ needs

As AI alleviates admin-heavy tasks employees will be able to add a significant layer of additional value to the business. They will also be able to focus on tasks that are more engaging and fulfilling

New year, new job: How tech could revolutionise contact centres

Cloud-powered AI technologies are changing the nature of contact centre work and paving the way to more fulfilling and challenging roles for employees

The HRBP's pivotal role in HR technology

Be an advocate for technology or get left behind

International case study: Unilever's internal project platform

Unilever realised it could benefit from making use of employees’ untapped skills, so it rolled out a technology solution to help it better match people with tasks

Increased automation drives employee mental health concerns

Employees feel anxious about various factors of automation, including pressures to be 'always on' and changes to their roles

What it takes to be a 'people economist'

HR must develop its 'people economist' capability in order to be able to make sense of data and use it to create solutions for the organisation

Digital ecosystems should serve not overpower humans

Digital systems are designed and managed by people with the intention of serving people. The human ecosystem should be at the heart of the digital one

Shutting up shop: HR on the high street

The high street is changing as shopping habits shift amid technological advances. So how can HR ensure its future prosperity?

Staff leaving a 'constant battle' for UK firms

?Two-fifths (40%) of UK businesses said they are in a 'constant battle' with staff leaving, according to talent solutions provider Oleeo

Matthew Taylor: All jobs should become 'learning jobs'

A panel at the Institute for Employment Studies (IES) Progression in Employment conference discussed the challenges facing people in low-skilled and low-paid employment

AI in hiring is putting off candidates

While many employers are turning to AI to create a more streamlined recruitment process they risk coming across as impersonal to candidates