Employees are experiencing IT service problems in their work, leading them to make more mistakes and potentially put data security at risk.

Employees across the UK are spending too much time on menial tasks such as sending emails, updating the status of tasks and having unnecessary meetings.

As an author of a best-selling book on writing emails, you might assume I’d be the Marie Kondo of email organisation.  That only a couple of emails ever sit in my inbox (the ones that bring me joy, of...

The headline of this piece is likely to prompt a simple, one-word answer: ‘Noooooooooooooo!’

While digital technology has been a godsend for many during the pandemic, Sarah Ronan looks at whether an out-of-hours work ban could be a step backward for flexible working

We all remember receiving that email, don’t we? The snarky one from a colleague we read on a Friday night that ruined our weekend. Five years on, it still irks.

One of the most common consequences of homeworking brought on by the pandemic has been the difficulty many are facing with creating a clear distinction between work and home life, which risks leading...

Personalising rules around out-of-hours email access is better for employee stress levels than blanket bans, say researchers

After identifying the need to shift its training from external suppliers to an internal programme, Heinz set up Learning Bitez, covering skills from Outlook to can-making.