HM Revenue and Customs is to hire an additional 1,000 contact centre staff, in a bid to ensure 90% of calls are answered, its chief executive Lin Homer, has promised.

Discover why Hult International Business School is taking a closer look at the link between learning and sustainability.

Half of UK contact centres (53%) have reduced staff working hours but less than a quarter (23%) have cut jobs.

In today's fast-paced and challenging work environment, businesses are increasingly recognising the importance of supporting the mental health and neurodiversity of their employees.

As the backlash against diversity, equity and inclusion (DEI) initiatives continues, CEOs must adopt values-based leadership.

Asda has launched a fast-track retail management scheme for graduates.