The organisation appointed Gravitate HR to run the online HR helpdesk and telephone helpline. Gravitate has also developed the Sportscotland HR Zone, available online 24/7 to nominated users with the SGBs.
This contains a library of HR policies and procedures, and template HR documents for the governing bodies, accessible in real time, anywhere in the country from any device at a time that is convenient for the SGBs.
Lorna Callan, partnership manager at Sportscotland, said: "It is important that we support SGBs to be well managed organisations and this is one of the ways we will do this. We believe that this service will provide the support and guidance that SGBs need."
Targets and benchmarks have been identified to ensure a standard and quality of service. Both helpline and the online HR Zone will be closely monitored ensuring accountability and visibility for Gravitate's service delivery. Reports for account management will also allow trends to be identified and strategic decisions made.
Following any changes in legislation, the system can instantly update the relevant documents centrally, ensuring that SGBs always have the most up to date information available.
Sportscotland is made up of a head office in Glasgow, a high performance arm, the sportscotland institute of sport in Stirling and the institute network regionally. The sportscotland Trust Company operates three national training centres, Glenmore Lodge, Inverclyde, and Cumbrae.
