The report notes a discrepancy between what employers say about age inclusivity and what they actually do (the 'say-do gap').
With longer life expectancies and later retirements, for the first time in history, workplaces can now comprise four generations. This provides new opportunities for diverse perspectives while necessitating effective intergenerational inclusivity and collaboration, the report stated.
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Despite almost a third (31%) of senior business leaders agreeing that inclusivity and diversity initiatives are pivotal for a positive workplace culture in an ever-increasingly multigenerational workforce, the Work Foundation study found that less than a fifth (18%) include age-related matters in their diversity, equity and inclusion (DEI) policies.
The report highlighted menopause support as a major issue, which chimes with the CIPD finding that only 16% of employers have provision as a part of wider policy.
Flexible work arrangements were similarly a priority for business leaders, with just under half (49%) agreeing on the importance of flexibility in work hours and location in creating a positive, age-inclusive work culture. However, actual provision varied: less than a third (32%) of SMEs offer training for remote and hybrid work, compared to 44% of large organisations.
Socialising was identified as pivotal by a third (34%) of employers for facilitating a positive multigenerational workplace culture. Despite this, around four in five (81%) failed to provide guidance on inclusive social events.
Organisations should aim to provide healthy workplace cultures through more inclusive event labelling and alternative options, removing focus on work drinks and alcohol.
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According to the Work Foundation’s research, encouraging a 'speak-up culture' through transparent communication from leadership is key to minimising intergenerational discrepancies and maximising potential benefits of varied perspectives.
The Work Foundation at Lancaster University is an independent thinktank for improving work in the UK. The Work Foundation team commissioned Survation to poll 1,167 senior business leaders across the UK in early May 2024. Findings were published on 13 August.
