Wicken was previously HomeServe’s customer services and sales director. He joined the Walsall-based business in in 2012 after holding senior roles at Barclays and Orange.
Wicken said: “We want HomeServe to be recognised as a great place for people to succeed, learn and grow; a place where everyone is important, from the front line to the back office. We’ll do this by creating the environment to excel, investing in skills and training and continuing to recruit some of the UK’s brightest talent to our business.”
HomeServe CEO Martin Bennett said: “We’re delighted to have Andy at the helm of our people team at such an important time for HomeServe. His wealth of management experience, coupled with his relentless focus on bringing out the very best in people, is something that will add tremendous value to us as we set out to become the UK’s leading home assistance company.”
