The number of employment tribunals using WhatsApp messages as evidence has tripled since 2019, according to analysis of HM Courts and Tribunal Service data by law firm Nockolds.
Former Metropolitan Police officers have been charged with sending racist messages on a WhatsApp group under the Communications Act 2003.
The modern working environment has seen an explosion of different communication tools, as organisations look to facilitate remote working, while taking advantage of new digital developments.
It can be tempting for HR to police employees’ social media, but there is a better approach.
Using WhatsApp for work can bring both advantages and disadvantages, so employers must stay on top of who is using it, when and why
