Video calls

Lessons on effective communication from air traffic control

There are few careers where communication skills aren’t essential. Communicating is how we agree priorities, provide updates, manage expectations and innovate. But as something we do every day, we’re...

Employees prefer to communicate via video calls

Video calling has become the go-to method for conducting meetings during lockdown, but new research by HR magazine finds employees want to continue communicating via video post-pandemic.

How to ensure no-one’s on mute – managing bias on video calls

Despite lockdown easing and many planning a staggered or partial return to the office, homeworking and video calls will likely be a mainstay for many businesses. However, virtual meetings are not...

Video killed the diversity and inclusion star

Despite all the rhetoric, the world seems to be getting worse when it comes to removing bias from our workplaces, levelling the playing field for all employees and improving diversity, equity and...

Keeping teams happy, healthy and productive in the new normal

Due to COVID-19, employers and their HR teams across the country have been adjusting to managing employees remotely and the many challenges this poses. One of the main stumbling blocks has been how to...

Hours of the workday are being wasted on video calls

Employees have wasted an estimated 56 hours since lockdown in preparing for and getting back into work after video calls.