Internal communications

Cutting through complexity  

If there’s one lesson we can take from the pandemic, it’s the importance of authentic, clear communication. We live in a world where government guidance on what we can and can’t do is ever-changing...

Climate 'lip service' stalls progress and leaves employees flat

Many British businesses see climate policy merely as a branding exercise, rather than something fundamental to future growth, research suggests.

Millions of workers' trust eroded by pay errors

One in 10 UK workers, representing 300,000 workers in hospitality alone, don’t trust their employer to pay them the correct amount each month.

HR Excellence Awards 2021: The winners

Last night's (1 December) glittering HR Excellence Awards 2021 ceremony, back as an in-person event after 2020’s virtual ceremony, was a roaring success with the UK's HR professionals.

A quarter of workers judge colleagues on their appearance

A quarter (25%) of workers ranked appearance as the most important factor when meeting someone for the first time at work, followed by personal hygiene (23%) and then someone’s job title (17%).

Lessons on effective communication from air traffic control

There are few careers where communication skills aren’t essential. Communicating is how we agree priorities, provide updates, manage expectations and innovate. But as something we do every day, we’re...

Stay interviews: how to prevent internal talent from flying the coop

Reports of restless and disgruntled employees are soaring, and traditional retention tactics are not cutting it. The trusty exit interview is too little too late; surveys lack the rich detail needed...

Internal comms terminology divides the workforce

Many moons ago the terms “white collar” and “blue collar” were commonly used. But this blatant divide between office and manual workers created a negativity which saw many consider blue collar workers...

How rethinking comms improved recruitment at Lancashire Police

Hayley Wallis, recruitment marketing lead at Lancashire Police, explains how flexible communications has helped drive recruitment.

HR unaware of extent of employees' messaging app use

Research reveals that frontline staff frequently use messaging apps to communicate about work, leaving organisations vulnerable to regulatory and cyber risks