Working Families announces 2020 shortlist

Work-life balance charity Working Families has announced the shortlist for its 2020 Best Practice Awards.

The awards celebrate employers whose stand-out cultures and working practices are leading the way in flexible and employee-friendly workplaces.

Now in its eleventh year, Working Families’ Best Practice Awards showcase and celebrate employers who are offering flexibility for all their people and going above and beyond in their support for parents and carers.

Jane van Zyl, chief executive of Working Families and chair of the judging panel, said: “With many thousands of employees working from home during the current COVID-19 pandemic, flexible working has never been such a hot topic.

“But it shouldn’t be something that's done only in an emergency; it’s good for business. When employees have more control over their time, we see improved engagement and retention, as well as better organisational performance.

The shortlisted organisations are:

Best for Mothers:

CDC Group


Royal Air Force

Best for Fathers:



Zurich Insurance

Best for Carers & Eldercare:


Civil Service


Best Family Network:


British Army

Royal Bank of Scotland


Best for Mental Health & Wellbeing:

Bank of England

Crown Prosecution Service


Best Innovation:

Pinsent Mason

Royal Air Force

Best for Flexible Working:

Civil Service

Hill Dickinson

Pitney Bowes

Royal Air Force

Zurich Insurance

Best Returner Programme:

Essex County Council with Capita Resourcing


Best Small Private Sector Employer:

ILF Scotland