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Telecomms firm Daisy sets up scheme to nurture talent

UK telecoms provider Daisy Group is investing in business leaders of the future by delivering a talent management programme.

The company, which has acquired 36 businesses over the past five years, teamed up with SFL, a leadership and change management consultancy, to launch the scheme.

Following a day's intensive training at a talent assessment centre, Daisy selected a broad selection of managers from different departments to take part in the 12-month programme, which will be delivered through a series of seven learning modules throughout the year, coupled with work-based mentoring and projects.

Launched at the Oaks Hotel, Reedley, near Daisy's headquarters in Lancashire, the induction module, 'raising self-awareness', saw the 11 chosen candidates from Daisy's offices in Nelson, Prudhoe and Birmingham take part in tasks to gain an understanding of their own personal style and behaviour and how these impact on performance.

Subsequent modules include 'delivering commercial results', 'being a great leader' and 'financial awareness'.

Clare Martin, group HR director at Daisy, said: "It is due to this rapid expansion that the company has always had to source external talent, rather than developing its own.

"Working with SFL, we are excited at the prospect of taking our most accomplished managers and unleashing their capabilities in order to develop our next leadership team and produce significant commercial differences."

All candidates will be expected to deliver their own project, identifying where they could help Daisy add commercial difference. To help, they have each been assigned a member of Daisy's leadership team, who will be their individual sponsor and mentor throughout the programme.

Martin added: "Having already successfully run similar types of programmes in other organisations, I know there are numerous benefits to developing our own home-grown talent, especially during a period of continuous growth and change.

"We expect to see significant commercial changes in the next three to four months, including noticeable improvements in customer satisfaction and measurable returns in our investment.

"We are looking forward to the programme providing us with our next leadership team, who in turn, will look into how they develop their own teams."