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London Ambulance Service steps up its talent management programme

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London Ambulance Service has launched an assessment centre to select high potential participants for its talent management programme.

The organisation is working with Talent Q, the talent assessment consultancy, which has combined personality questionnaire and 360 degree feedback process, for the centre.

The selected staff will undertake the two-year programme in addition to their regular work. They learn more about the different roles and functions of the Service, they undertake strategic projects and they receive one-to-one mentoring support from a director or deputy director.

Jo Lynn, learning and organisational development manager at London Ambulance Service, said: "A key challenge for us is to develop future leaders who can go beyond established thinking. We created this programme to engage our talent and to help them achieve their potential. We knew that identifying the right people would be a real challenge and we were determined to create a selection process that was objective, fair and relevant."

After being shortlisted via a competency-based application form, the candidates complete Talent Q's Dimensions personality questionnaire, which the company has mapped against the Service's competency framework. They also undertake Talent Q's MultiView 360 degree feedback process.

Talent Q designed bespoke exercises to be run within the half-day assessment centre and its Head of L&D served as an independent invigilator.