According to the Department for Business, Innovation and Skills, which carried out the research, the National Minimum Wage is the most common cause for concern, with 68% of all calls received by the helpline on this issue
The helpline's website has received more than 450,000 hits since the launch and calls from concerned third parties make up 12% of all calls to the helpline
The pay and work rights helpline offers support and advice on minimum wage pay, a 48 hour working week and unfair deductions. These rights are enforced by five agencies across Government including HM Revenue and Customs, the Department for Environment, Food and Rural Affairs (Defra), the Health and Safety Executive, BIS's Employment Agency Standards Inspectorate and the Gangmasters Licensing Authority (GLA).
In order to support workers further, the pay and work rights helpline has launched a new advice video for workers, which outlines rights on minimum wage pay, a 48 hour working week and unfair deductions, equipping workers with the facts they need to understand some of their work rights. The short film, which can be viewed here,directs workers to the pay and work rights helpline and website
Lord Young, employment relations minister said: "I am extremely pleased that so many people have been helped by the pay and work rights helpline since its launch. It was set up to allow workers and employers access to advice and support on Government enforceable rights.
"The new video advice guide will make it even easier than before to access help and guidance."
Government's pay and work rights helpline has taken more than 50,000 calls since September
More than 50,000 employees have called the Government's pay and work rights helpline since it was launched in September, showing HR problems and workplace rights remain worrying issues in business.
