When it comes to the barriers to do with technology, 50% of employees said a lack of training was holding them back, 42% blamed low awareness about the technology available at work, and 33% said it was due to time pressures.
Two-thirds of employees (67%) would like their organisation to invest more in technology over the next two years.
Fujitsu UK & Ireland CEO Michael Keegan said staff have been “left behind in the race to deliver digital”.
He added: “Now is the time for these organisations to integrate their digital offering front and back of house to capitalise on the opportunities available. When staff are as enabled as their customers, organisations will truly reap the financial and efficiency rewards of a digital-first business”.