HCL, which employs 88,800 staff worldwide and 3,852 in the UK, has launched the strategy in a bid to drive growth and customer service.
Speaking exclusively to HR, HCL's global HR director Prithi Shergill (pictured), said: "It is about ensuring we are transparent. This is the best way of building trust with clients and employees.
"The role of leaders is not to manage employees. We trust [staff] to make the right decisions for the company and for clients. We encourage employees to find ideas and grow the business."
This is not an HR initiative but a business strategy, he explained: "Clients can see the accountability and how it is positive for them."
