According to research by recruitment process outsourcing firm Elemense, more than a third of workers whose companies have experienced job losses (35%) say that bosses have done a good job in communicating them and their impact on employees but more than one in four employees (27%) wouldn't agree that their bosses got the internal communications right in this area.
The 25-34 year-old group of workers were most likely to feel job losses and their impact had been well communicated (45%).
Keith Sammons, managing director at Elemense, said: "Having to make decisions that change people's lives is a big responsibility. And when it comes to releasing people, HR professionals and managers consider communications in the widest context; it's not a one off job. Apart from written and verbal communications with the people affected, there's the whole internal communications role of reassuring and explaining things clearly to wider audiences.
"This is on top of the impact on the external view of a brand when tough decisions are communicated, especially for an organisation that has worked hard to become an employer of choice in its sector. It seems that these difficult jobs are being handled with ever more skill and employees are seeing that."