Taking best practice from the customer experience can help create a more efficient and engaged workplace

A panel at the CIPD's Festival of Work debated the impact that investment in training and tech, management skill levels, and CEO pay have on UK productivity

The mismatch between employers and educators must be resolved to develop the skills needed in the world of work and reduce the risk of humans being surpassed by AI

At the 2019 CIPD Festival of Work speakers shared tips on how to ensure AI is helping to create meaningful work

Workers must be given greater say over AI implementation to avoid widening inequality, according to the TUC's deputy general secretary Paul Nowak

Government data finds that many are uninterested in a career in AI as BEIS announces plans to boost technology skills

Don't miss our webinar with Sage People on Wednesday 26 June at 12.30pm

While AI has not damaged jobs or pay in the way many feared, HR must play a greater role in using it to improve employees' working lives, according to research

Businesses must communicate better with their employees about digital transformation and adoption of new technology

Speaking at Unleash, Google Cloud's chief decision engineer urged the importance of spotting machine learning opportunities rather than fixating on technical jargon

Employers risk losing out on talent by being out of touch with the preferences of young people in the recruitment process