Employees must be involved 'fully' in the firms they work for to ensure business can take advantage of new opportunities, the MacLeod Review announced today.

Engaged staff make all the difference to keeping customers happy - that was the message from leading retailers at the World Retail Congress in Barcelona.

A survey among NHS staff shows improvements in employee engagement, staff development and appraisals - but violence from patients towards employees remains a problem.

Two of the most prestigious models for measuring engagement have been singled out for harsh criticism. Is it justified and what are the alternatives? Peter Crush talks to the main players.

New role for HR? Restoring the humanity that has been sapped out of workplace transactions.

Birmingham City Council has launched its own version of Dragons' Den to encourage staff to be more entrepreneurial.

Employee needs have changed in this tougher climate; engagement programmes must also adapt.

London Zoo is offering the five people who have the most boring jobs in London the chance to be a zoo-keeper for the day.

Whether staff are engaged or not depends on a variety of factors, such as age, sex, education, status and ethnicity. So what does HR need to do to keep its talent? asks Peter Crush.

One fifth of employees are frustrated in their jobs while 46% of managers create de-motivating climates for employees.

Common sense and empathy for other people are capabilities to be valued among employees.

Managers need more help from their employers when motivating poor performing members of staff.