Five things businesses can learn from TSB

As the new kid on the banking block TSB has seized the opportunity to do things differently

Managers failing to set targets

Research calls into question managers' approaches towards staff development

Cappelli: No one-size-fits-all approach to performance management

Organisations should consider rolling out different systems for different parts of their workforce or for different countries

The pitfalls of coaching on the fly

Quick-fire coaching has its place but is fast becoming the norm as opposed to reflective and insightful coaching discussions

Performance management in an open source world

An era of freedom and empowerment raises key questions for companies that still employ full-time workers

Rapid internationalisation and performance: Is the sky the limit?

To speed or not to speed is the looming question in today’s time-competitive international markets

HRD's pocket guide to... Scrum

October's pocket guide breaks down the Scrum working process

Performance management – time for HR to let go?

We've known for nearly 50 years why this assessment-dominated, backward-focused ritual doesn’t improve performance

HR's starring role at Odeon

Building organisational capability and creating a purposeful, engaging and high-performance culture has been vital

Happiness has failed, but it has taught us an important lesson

Ensuring employees are happy hasn’t delivered the productivity gains promised

L&D professionals have an important contribution

Learning and development professionals have an important contribution to make in this new and difficult climate

A postcard from... Japan

Our 'postcard from' series keeps you updated on key HR areas in different countries