Most organisations put considerable effort into maintaining customer closeness, as this is rightly seen as a key component of running a successful business.
Employers fear the World Cup could cost UK business up to 1 billion in lost working hours, but figures from the Chartered Management Institute (CMI), show anxious employers are 'missing a trick'.
Each employee is unique. But while most employers acknowledge the diversity that exists on standard demographic dimensions such as generation, gender and ethnicity, few organisations recognise that...
Pay cuts, recruitment freezes, slashed budgets, redundancies and the promise of worse to come. Many organisations have already had a tough couple of years but the white-knuckle ride seems set to...
A little-known consultancy in the energy, utilities and financial services sector has scooped the UK's Best Place to Work award by the Great Place to Work Institute.
UK staff are less engaged than they were in 2009 - at the height of the recession, according to research revealed exclusively to HR magazine.
Almost a third of workers have never experienced any kind of team-building, despite the average UK worker being part of four separate teams.
With the dawning of 2010 an all-sector survey of HR directors caught my eye. The survey asked what HR directors' top priorities were for the coming year; perhaps unsurprisingly, employee engagement...
The announcement of the new guidance on employee engagement by the Department for Business, Innovation and Skills is a welcome addition to the support available to organisations wishing to boost...
Business leaders have highlighted how an engaged workforce means increased productivity, innovation and competitiveness, as the Government launches new guidance to help bosses engage their employees.
A good salary attracts employees to a new job, but fails to motivate them once they are recruited, research reveals.
Engagement levels at the NHS have reached an all-time high but less than half of NHS staff think they have good opportunities to develop their careers within the organisation.
