Government launches taskforce to boost employee engagement

The prime minister today gave his backing to a new independent Employee Engagement Task Force during a launch event at 10 Downing Street.

Public and private both suffer ‘sector envy’, says research

The attitude of public sector employees to working in the private sector – and vice versa – has changed dramatically in the past 12 months, with the private sector now seen as a much more attractive...

Shock news: sympathetic management helps staff go the extra mile

The extent to which managers provide guidance, feedback and the appropriate level of autonomy for staff, is key to whether employees go the extra mile for their organisation, according to the CIPD.

Olympics: engagement opportunity or flexibility challenge?

A third of large companies plan to allow flexible working in order for staff to watch the Olympic and Paralympic Games next year.

NHS staff appreciate managers more, finds survey

Over the past year, NHS staff say they have received improved support from line managers and improved appraisals, leading to better patient care, according to a staff survey.

Employees are key to delivering an exceptional customer experience

Bad customer service has been highlighted in a recent Channel 4 series. Avoiding it depends on your ability to engage your employees.

Customers valued one thing above all: the service by the employees who worked directly with them.

When I think about HR, this is what concerns me most: how to make people feel valued when they come to work every day.

Boots Opticians tops the list of Sunday Times Best Companies to Work For 2011

Boots Opticians and Goldman Sachs have topped the list of the Sunday Times Best Companies to Work For 2011.

Security giant G4S revamps one of the world's largest employee surveys

International security solutions group G4S, the world's second largest private sector employer and biggest employer on the London Stock Exchange, is overhauling its global employee engagement survey.

Employee engagement matters more than you think

Why do we work? To live our lives with comfort and dignity, for food and shelter, to provide for our loved ones, to apply our talents, contribute to society and be valued.

Relying on "fixed grin" employee engagement during economic downturn could be fatal

Reducing emphasis on employee engagement because of the economic climate would be "fatal" for organisations, the Chartered Institute of Personnel and Development has said.

"There's only one thing worse than an idiot and that's an engaged and motivated idiot"

The employee engagement "industry" is based on an untested concept and suffers from a lack of rigour, according to a prominent HRD.