A recent gaffe by a Sainsbury's employee meant an internal poster encouraging staff to upsell was seen by thousands of customers. Considering the impact of the strategy on company reputation may have...
More employees value good communication skills in managers than strong leadership, according to a report by recruiters Reed.
I recently was invited to lunch with a colleague of mine who wanted to pick my brains about an initiative he had rolled out that wasn’t quite going to plan.
As employees probably spend a significant proportion of their work, and even leisure, time in front of a computer, it makes sense to develop or invest in an online platform for measuring health and...
Nine in ten HR professionals rate clear communication as the most important factor when managing change, according to research by FleishmanHillard and Bernard Hodes.
The restaurant chain is re-modelling its whole UK estate, so HR staff are experiencing shifts on the shop floor. Every member of the central function is required to serve customers at least once,...
HR departments have a role to play in creating a clear communications strategy to engage all staff, according to a leading communications expert.
Are you fed up of the s-word yet? Hopefully not, because the trend for putting the word social in front of everything – from learning to recruitment to performance management – shows no sign of...
Thanks to technology, there are more ways than ever before to connect with your employees. Formally worded letters have given way to emails, text messages, newsletters, magazines, intranets,...
Preliminary findings from an innovative study provide insight into how the future of employee research could evolve.
On Tuesday, 24 September, HR magazine will host a live TV web debate, bringing together experts to discuss what the future of learning looks like for leadership development.
Lynda Gratton, professor of management practice at London business school, and Will Hutton, chair of the Big Innovation Centre, last night received Lifetime Achievement Awards at HR Most Influential...
