Internal communications

Lessons on effective communication from air traffic control

There are few careers where communication skills aren’t essential. Communicating is how we agree priorities, provide updates, manage expectations and innovate. But as something we do every day, we’re...

Stay interviews: how to prevent internal talent from flying the coop

Reports of restless and disgruntled employees are soaring, and traditional retention tactics are not cutting it. The trusty exit interview is too little too late; surveys lack the rich detail needed...

Internal comms terminology divides the workforce

Many moons ago the terms “white collar” and “blue collar” were commonly used. But this blatant divide between office and manual workers created a negativity which saw many consider blue collar workers...

How rethinking comms improved recruitment at Lancashire Police

Hayley Wallis, recruitment marketing lead at Lancashire Police, explains how flexible communications has helped drive recruitment.

HR unaware of extent of employees' messaging app use

Research reveals that frontline staff frequently use messaging apps to communicate about work, leaving organisations vulnerable to regulatory and cyber risks