This is not a book for those who come to the subject of emotional intelligence cold, says Lyndsay Rockey, HR director of LoveFilm. But it is useful as a refresher and provides interesting pointers.
Outsourcing has attracted plenty of controversy over the years. To some, BPO (business process outsourcing) may as well read OMG, as it summons up negative connotations such as service cuts, budget...
At the Learning City in Europe conference in March this year, Ken Robinson, professor of arts education at Warwick University, questioned whether a British education provides employers with...
HR has been told to be bold, be brave and embrace online recruitment.
