In a study of 1,000 UK consumers by customer service training firm, Results International, 47% of people said they think dentists have a good customer service attitude, compared with just 27% who...

With Google, Microsoft and Spotify the latest technology companies to announce redundancy plans, HR and legal experts are calling on businesses to consider other options and good processes.

Gender discrimination is bad for women and bad for business, so it’s time to create real change

An innovative way for job seekers to gain work experience, or a sneaky excuse for employers to recruit unpaid labour?

Directly linked to motivation and retention, employee development tools can empower employees to take charge of their own training and supercharge their performance. But first, they need to engage...