My recent experience while travelling on an international airline made me ponder the impact of cultural intelligence on business and customer service.

Entries into STEM (science, technology, engineering and maths) A Levels have only risen by 0.61% since 2012

Advertised salaries in HR grew by 2.6% since the end of 2016, outstripping national average growth of 2.3%

Despite threatening strikes over public sector cuts 38 trade union leaders, including those from some of the biggest public sector unions, are enjoying remuneration packages in excess of 100,000.