Cloud-powered AI technologies are changing the nature of contact centre work and paving the way to more fulfilling and challenging roles for employees

HR magazine speaks to the future leaders of the industry to discover what makes them tick

Everyone has a responsibility to tackle staffing issues in the care sector, said Stephen Wilson, CEO and co-founder of Novacare

Workers are concerned that they will return to work after long absences and technology will have completely changed

As parties lay out their immigration plans ahead of the general election on 12 December, employers must prepare now if they want to retain a diverse workforce

A significant proportion of young women are reluctant to enter STEM careers because of gender barriers, meaning UK employers are missing out on vital talent

While parents feel their competence improves after having children, employers still focus on the challenges of balancing work and family life

To facilitate long-term and consistent growth HR has a vital role in retaining employees who have accumulated business-specific knowledge and skills

Organisations must give employees the opportunities they want if they're to retain the best talent, according to Liberty Global's Enrique Rodriguez

D&I strategies often focus far too much on diversity, and neglect whether diverse employees feel included in the organisation

Millennials are set to make up half of your workforce next year. With new expectations, character traits and skills, how can you best engage this unique segment of the population?

The government has announced that international students will be able to stay in the UK two years after graduating to find a job, overturning former prime minster Theresa May's restrictive policies