Many employers feel they don't have a good understanding of T-Levels, according to City & Guilds

Author James Bloodworth recently shone the spotlight on poor working conditions at Amazon. Speaking to the firm before the publication of his book, HR magazine heard Amazon's side of the story

?The Dorchester Collection has launched an academy to share its secrets of offering luxury customer service

T-levels need greater funding and promotion to be a success, according to the Resolution Foundation

Santander has started looking to external inspiration to shape its L&D strategies

Courses incorrectly labelled as apprenticeships account for nearly 40% of such training designed by employers in recent years, a report by Reform has found

The CIPD has launched what it says is the first comprehensive measure of job quality in the UK

Gateshead NHS Trust has used colours-based psychological profiling to reduce stress-related absence, improve workplace relationships, and teach staff more about themselves

A year on since it was introduced, a number of barriers are deterring employers from utilising the apprenticeship levy

The skills needed to succeed have changed dramatically over the last 20 years – and will no doubt continue to do so

Academics Cary Cooper, Stephen Bevan, Zofia Bajorek and Ian Brinkley discussed the future of the workplace

HBR authors Annie McKee and Amy Gallo discussed HR's role in helping employees manage conflict and define happiness