Action for Children today introduces an innovative employment scheme aimed at raising the aspirations of vulnerable young people and helping them find work at a time when youth unemployment is at an...

This week HR directors are being urged to ask how they can improve the customer interaction skills of staff, as the Institute of Customer Service launches National Customer Service Week (6-11 October)...

The Government announced a 60 million boost to skills in the Budget today.

Letting firms award nationally-recognised qualifications has brought elitist critics out in force.

Why HR is to blame for poor skills delivery

<b>Recent research suggests that poor leadership is holding back the UK economy. Stefan Stern assesses the drive to develop executive skills</b>

<b>Amanda Nottage discovers more similarities between HR thinking at fast food giants like McDonalds and more sophisticated outlets such as Pret A Manger than many care to admit</b>

Turning round a failing school is not unlike rescuing an ailing company except that the head teacher has to be CEO, HR director and PR manager rolled into one. By Stephen Hoare