AI makes emotional intelligence more important than ever

As more and more people use AI tools, emotional intelligence (EI) and soft skills will be key to showing employees and clients that we care. This requires organisations to place more emphasis on...

The agile workforce model is essential for future success

How can leaders use an agile workforce model to help their business thrive?

Gen Z is teaching leaders how to lead

Every time I hear a leader bemoan their Gen Z employees, I want to ask them a simple question: when did setting boundaries become a character flaw?

How to manage a home working u-turn without senior talent jumping ship

How far are you willing to go to get your employees back to the office?

How to build sustainably high-performing teams

How can HR leaders focus on high performance while prioritising health and wellbeing? Maybe it’s time to take inspiration from elite sportspeople.

How can HR integrate new digital tools?

New digital services introduced by HM Revenue and Customs (HMRC) have not reduced pressure on employees as expected, analysis by the National Audit Office (NAO) showed.

"EAPs are essential. Abandoning them puts workers' wellbeing at risk"

The inability of employee assistance programmes (EAPs) to meet massive increases in demand for mental health support – counselling in particular – without going fully digital or EAP-by-app, is a real...

How to create a zero-waste office

Creating a zero-waste office is an ambitious yet increasingly attainable goal for businesses committed to sustainability.

Gamification can supercharge your leadership

Gamification is one of the buzzwords of the past few years, but can it make a real difference to your leadership and help you drive performance?

When ‘no more biscuits’ signals the organisation’s end 

The executive email simply read "no more biscuits". It went on to explain in further detail that biscuits would no longer be supplied to staff as part of their morning coffee and afternoon tea...

HR needs to build bridges, not walls

Last month's Court of Appeal ruling, which confirmed a judge can order parties embroiled in a dispute to enter mediation, is a significant step forward for our civil justice system.  

The 12 factors linking your productivity to GDP

Have you ever wondered how your hard work and contribution connect to GDP?