Communications

Lessons on effective communication from air traffic control

There are few careers where communication skills aren’t essential. Communicating is how we agree priorities, provide updates, manage expectations and innovate. But as something we do every day, we’re...

Stay interviews: how to prevent internal talent from flying the coop

Reports of restless and disgruntled employees are soaring, and traditional retention tactics are not cutting it. The trusty exit interview is too little too late; surveys lack the rich detail needed...

KPMG, Apple, BrewDog: How should HR handle a media storm?

Several private companies have found themselves at the eye of their own media storms this year as employees have taken to the press or social media to air concerns about company culture.

Employees prefer to communicate via video calls

Video calling has become the go-to method for conducting meetings during lockdown, but new research by HR magazine finds employees want to continue communicating via video post-pandemic.

Men’s role in interrupting sexism at work

Many of us have experienced or witnessed sexism in the workplace, and may have experienced the deflecting, the eye rolls, the silence in response. Research shows men calling out sexist behaviour may...

Internal comms terminology divides the workforce

Many moons ago the terms “white collar” and “blue collar” were commonly used. But this blatant divide between office and manual workers created a negativity which saw many consider blue collar workers...

UK employees feel silenced and ignored by employers

One in three employees in the UK would rather quit their jobs than voice their concerns at work.

What to do about employees’ offensive social media posts

Following England’s disappointing Euro 2020 final defeat, social media has seen a torrent of racial abuse aimed at Marcus Rashford, Jadon Sancho and Bukayo Saka. This has been accompanied by a growing...

How to best serve LGBT+ employees

Workplace discrimination against LGBT+ members is a significant problem, with many LGBT+ employees believing their company could do more.

How do you boost work relationships over email?

We all remember receiving that email, don’t we? The snarky one from a colleague we read on a Friday night that ruined our weekend. Five years on, it still irks.

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Speaking plainly: inclusivity and accessibility starts with the written word

Most employers want to build a fair, inclusive and accessible organisation. Not only is it good business sense, but it’s important for attracting and retaining talent. However, many companies still...

How rethinking comms improved recruitment at Lancashire Police

Hayley Wallis, recruitment marketing lead at Lancashire Police, explains how flexible communications has helped drive recruitment.