Culture change

How to make changes last after a crisis response

Leaders of the fast-food chain McDonald’s rolled out improvement programmes in the wake of toxic culture allegations of abuse in 2023. Yet, in January 2025, further allegations were reported. How can...

British Transport Police chief constable: “We are creating a hostile work environment for predators”

Lucy D’Orsi, chief constable of British Transport Police (BTP) said she wants to create a company culture that is hostile to predators and abuse of power.