Nugent is director of HR and OD at the Financial Ombudsman Service

As we reach the end of the year, our 12 Days of Christmas countdown rounds up each month's key events.

The whole HR editorial team was at the CIPD Annual Conference in Manchester. As well as the main stories on today’s news bulletin, here is what else we learnt on the second day:

Six out of 10 public sector workers across the UK have been bullied, or witnessed bullying, over the past six months.

With a real understanding of HR issues and as an utterly approachable leader, it’s no surprise Roy Williams was voted Most people-focused CEO at the HR Excellence Awards